Effective Date: July 3, 2025
Hefei Xiong Xiong Bamboo Trading Co., Ltd. (“Company,” “we,” “us”) operates https://xiongxbamboo.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
1.1 Personal Data
- Account Information: Name, email, password when you register
- Contact Data: Address, phone number for order processing
- User Content: Messages, images, form submissions
- Payment Information: Processed securely by third-party processors (we don’t store full card details)
1.2 Automatic Collection
- Usage Data: IP address, browser type, pages visited
- Cookies: Session and persistent cookies (see Section 7)
- Device Information: Operating system, mobile device ID
2. Legal Basis for Processing (GDPR/PIPL)
- Performance of Contract: Processing orders and account management
- Consent: For marketing communications and cookies
- Legitimate Interests: Fraud prevention, service improvement
- Legal Obligation: Tax compliance and regulatory requirements
3. How We Use Your Information
- Process transactions and deliver products
- Manage user accounts and provide customer support
- Personalize website experience and content
- Send promotional emails (opt-out available)
- Administer contests and promotions
- Analyze usage trends and improve services
- Prevent fraudulent activities and enhance security
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
- Payment processors (e.g., PayPal, Stripe)
- Shipping carriers (e.g., DHL, FedEx)
- Cloud hosting providers
- Marketing platforms (MailChimp)
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights or property
- Prevent illegal activities or threats to safety
4.3 Business Transfers
Data may be transferred during mergers, acquisitions, or asset sales.
5. International Data Transfers
As a global business, we transfer data internationally with appropriate safeguards:
- EU/Swiss data: Standard Contractual Clauses
- China transfers: PIPL-compliant mechanisms
- Other regions: Adequacy decisions or explicit consent
6. Data Retention
- Account data: Until deletion request or 3 years post-inactivity
- Transaction records: 7 years for tax compliance
- User-generated content: Until user deletion or account termination
- Marketing data: Until consent withdrawal
7. Cookies and Tracking Technologies
- Essential Cookies: Required for site functionality
- Analytics Cookies: Google Analytics (Link) to track usage
- Advertising Cookies: For personalized ads (opt-out available)
Manage preferences via browser settings or our cookie consent banner.
8. Your Privacy Rights
- Access/Portability: Request copy of your data
- Correction: Update inaccurate information
- Deletion: Erase personal data (“Right to be Forgotten”)
- Restriction: Limit processing under certain conditions
- Object: Opt-out of marketing or automated decisions
- Withdraw Consent: Revoke permissions at any time
Submit requests to: contact@xiongxbamboo.com
9. Data Security
We implement technical and organizational measures including:
- SSL/TLS encryption for data transmission
- Regular security audits and vulnerability testing
- Role-based access controls to sensitive data
- Employee privacy training programs
10. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect children’s data. If we become aware of such collection, we will delete it immediately.
11. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices. Review their policies before providing information.
12. Policy Updates
We may update this policy periodically. Material changes will be:
- Posted on this page with updated effective date
- Notified via email to registered users
- Announced via website banner for 30 days
13. Contact Us
For privacy concerns or data requests:
- Email: contact@xiongxbamboo.com
- Contact Form: https://xiongxbamboo.com/contact/
- Postal Address:
Hefei Xiong Xiong Bamboo Trading Co., Ltd.
Company Address: Room 910-2755,Building A3, Innovation Industrial Park Phase l
800 Wangiiang West Road, High-tech Zone
Hefei, Anhui Province 230088
P.R.China